INFORMATION WE COLLECT
Information that has been given by you while using our website is collected for various purposes. These information may exclusively identify you. This information is collected when you make a booking from the website or visit the website for other purposes. Information that we collect may include:
This information may have been collected directly by our website or maybe collected from a third party website if you have booked our hotels from external websites, travel agency or other hotel booking websites. This information has been provided by you using both websites from your computer and mobile applications.
INFORMATION WE GET FROM YOUR USE OF THE SITE
We get information from you when you engage in certain actions in the website. This information may even collect when you engage in certain services like wireless internet services. Information about your country and location, internet protocol (IP) address and other details about your system may collect by our site. This information can be used for functional purposes and to provide better services. In addition, this information also use for statistical analysis. Some additional information that site may collect from you is type of your device, domain server, type of the browser etc.
INFORMATION STORED ON YOUR COMPUTER (COOKIES)
The site may store some information on your computer and browser too. Our website may send you comparably files of smaller size by a web server to your browser. These small files or cookies can be read only by the server that sent the files. This may include information such as your IP address, passwords and preferences. These saved files or cookies will allow the site to identify you from the details and preferences. You can also delete cookies from your browser.
HOW WE USE INFORMATION
Information we collect from you are mainly for reservation purposes. This may include information for pre-stay communication. We also require information regarding post-stay communication for the betterment of our services and for feedbacks.
In some cases we may send you marketing related data that we believe would be relevant to you. Your information will help us to display specific advertisement both on our website and third party websites. We also use this information for statistical analysis and better diagnostic of your experience.
WHO WE SHARE INFORMATION WITH
We share your personal information with the hotel you are doing the reservation for and third parties for business purposes and to improve our product services. This also includes third parties regarding extension of their special offers and for the purpose of data analytics. In these, third parties have to comply with our privacy requirements and policies.
We do not share personal information of the user except for the mentioned reason. However, we share information will third parties on special circumstances, such as:
This hotel is affiliated with parents, associates and affiliated companies. Information that you provided us during your reservation may be shared with our associates and affiliated entities. These associates may belong from different places and regions of the world.
LOCATION INFORMATION SERVICES
We receive information relate to your location while you have made the reservation. We collect location information mostly to provide specialized services to you. For example, if you are using the site from your computer or mobile application and allow us to track your location through GPS etc then we will be able to offer you exclusive services and offers. We also may collect location information from you via wireless network, or through the internet protocol (IP) address. Apart from, we also may collect location information from your social media account such as Twitter.
MANAGING YOUR PREFERENCES AND INFORMATION
We always need your consent for collecting and using information provided by you. That is why; we provide you with essential tools so that you can control the information that you are providing us with. You must contact us for further changes and updating your information.
LINKS TO OTHER SITES
Our website may include external website links and third parties. These websites may read and collect your information. We strongly recommend you to review the privacy policies of those external websites. It is important to note that we make no warranties regarding any of these third parties.
Our website does not collect information of children below the age of 18. Our website is not intended for children and if in any case we are informed or notice that the information of minors has been collected improperly then will certainly will remove it. We may collect information of children for special campaigns. In such cases the details about the information will be included in the terms and conditions.